Privacy Policy


The Hopeland website (the “Site”) and mobile applications (collectively, the “Website”) are operated by Hopeland. Hopeland is committed to protecting your privacy. Accordingly, this privacy policy (“Privacy Policy”) describes our information gathering and dissemination practices and our data protection practices for the Website. Please, review the following carefully so that you understand our privacy practices. The terms “Hopeland,” “we,” “us,” and “our” refer to Hopeland and its subsidiaries and affiliates. The terms “you,” “your,” and “yours” refer to the user/citizen utilizing the Website.

Collection of Information

When you sign the Declaration of Dependence and use the Website, a user profile is created with certain personally identifiable information (“PII”) that we use to customize your user experience as a citizen. Signing the declaration of dependence is optional, however please keep in mind that you may not be able to use some of the features of the Website unless you sign the Declaration of Dependence. The PII we collect from you upon signing includes your name, email address, and zip code. To access certain services, including the Hopeland passport, making a donation, engaging in petitions and/or campaigns, through the Website, you may be asked to provide additional PII such as your phone number, credit card information and billing address.

Application of Information

In general, we use your PII to customize the Website for you and to further enhance your Hopeland experience. These uses may include, but are not limited to, providing you with access to and use of the Website, services, important information, required notices and in some cases, for marketing promotions. We may also use PII to contact you for feedback about the Website, Services, to send you Services-related announcements, and to conduct research about which features of the Services are used the most (including, by way of example only, to improve certain features of the Website by reviewing usage patterns and geographic locations to determine if a certain neighborhood is over- or under-served or utilized by user of the Website). We may also use non-PII such as demographic data to analyze and develop our marketing strategy and further improve the Website.

Automatically Collected Information

In addition, the Website may automatically collect certain industry-standard data from everyone who uses the Website, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website.

Geo-Location Information

When you access, register for and use the Website, we may use GPS technology (or other similar technology) to determine your current location in order to discern, among other information, the city you are located within and to facilitate certain aspects of our service. We will not share your current location with other users or partners except as expressly disclosed in this Privacy Policy.

If you do not want us to use your location for the purposes set out above, you should turn off the location services in your mobile phone settings and/or within Hopeland’s mobile application.

Non-Personal Information

Cookies are small text files stored on your computer, mobile or other internet-connected device by your web browser. They are used by most websites to facilitate certain types of functionality and usability of the website, including remembering you the next time you visit.

Cookies contain information about your use of a particular website but do not include any personally-identifying information by themselves (for example, they do not store your name or address).

We use cookies to personalize the experience of our visitors and to support some necessary functions. We also use cookies to better understand how our visitors use our site.  We reserve the right to use cookies for additional purposes in the future.

Information Sharing and Disclosure

Sharing Your PII

We will not sell or rent your PII, geo-location information, or non-personal information to third-parties except as described in this Privacy Policy. We may share your PII, geo-location information, or non-personal information to other companies or individuals under any of the following circumstances:


  • if sharing the information is reasonably necessary to provide or otherwise make available the Services and any feature of the Website and/or Services that you have requested.
  • to inform you of the latest product announcements, software updates, special offers, or other information we think you would like to hear about either from us or from our partner organizations (unless you have opted out of these types of communications). (Note that you will not be able to opt-out of service announcements that contain important information relevant to your use of the Website and/or Services and are not promotional in nature.)
  • if we believe, in our good faith and sole discretion, that we are required to do so by law, or to comply with a subpoena, or similar legal process;
  • if we believe, in our good faith and sole discretion, that disclosure is necessary to protect our rights, protect your safety or the safety of others, such as to prevent a crime or to protect personal property, the public or the Website and/or the Services, investigate fraud, or respond to a government request;
  • with third party companies and individuals that we may employ to facilitate our Website, to provide the Services, to process donations, to provide customer support, to provide geo-location information to our, to host our job application form, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analyzing how our Website and the Services are used;
  • with a third party hosting provider who may host our support section of the Site. Information collected within this section of the Site is governed by our Privacy Policy. Our third party service provider does not have access to this information.

Data That Does Not Identify You

We may share or sell aggregated information that does not identify you and log data with third parties, including partners and the public in a variety of ways, such as for industry analysis, demographic profiling (such as to inform the health community about trends) and for marketing and promotional use, i.e., to deliver targeted advertising about other products and services, or for sale to interested audiences).

Data That You Direct Us to Share

You can direct us to share data with other parties. For example, you might authorize us to link your Hopeland account with a third-party app to send status updates to your Facebook or Twitter account. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy. You can revoke your consent to share with the third party at any time by emailing us at

Access to PII

You may correct, amend or delete your PII by editing your profile on the Website, or emailing us at If you would like us to delete all PII that you have provided via the Website, please contact us at the foregoing email address and we will respond to request in a reasonable time, and in any event within thirty (30) days. Please note that some or all of your PII may be required in order for the Website to function properly.

We will retain your PII for as long as your account is active or as needed to provide you access to the Website and/or the Services and for a reasonable time thereafter. If you wish to cancel your account or request that we no longer use your information to provide you access to the Website and/or the Services, please contact us at We will retain and use your PII as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We respect your privacy and take the security of your PII seriously and are committed to protecting it from loss, misuse, disclosure, alteration, unauthorized access, and destruction. To this end, we take reasonable precautions to safeguard the confidentiality of PII and the geo-location information we collect. We protect the security of your PII, including credit card number and geo-location information during transmission to us by using commercially reasonable security practices such as encryption, firewalls and Secure Sockets Layer (SSL) software, which encrypts the information you input. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to us you do at your own risk. We recommend that you not disclose your password to anyone.

Public Posts

The Website may allow you to post or share content to a public area of the Website such as a public profile, group, community or other public area. You should be aware that any content or information you choose to disclose in these areas can be read, collected and used by other users, the general public and other sites (including search engines). We are not responsible for, and this Privacy Policy does not apply to, information you may choose

Credit Card Security

On the Website, Hopeland uses Stripe to process and accept transactions. We do not store any credit card information. Stripe adheres to international PCI (payment card industry) compliance standards for data security.

Payment Card Industry Data Security Standard (PCI DSS) is a set of 12 requirements that all businesses who handle credit or debit card payments must comply with. The PCI Security Standards require all merchants, regardless of size or number of transactions, who accept, store, transmit or process any cardholder data to comply with PCI DSS.

Petitions and Surveys

For petitions and surveys you’ve signed or completed, we treat your name, city, state, and comments as public information—for example, we may provide compilations of petitions, with your comments, to world leaders and other targets, or to the press. We will not make your street address publicly available, but we may transmit it to the designated target as part of a petition. This is a standard industry practice in such situations. In no such case will we disclose your email address or phone number, without your permission. We may also make your comments, along with your first name, city and state available to the press and public online. We are not responsible for the content of use of your email address by campaign targets.

Campaign Actions

There are opportunities on our website for you to send messages directly to decision makers via email, twitter and letter.  Due to the nature of the communication, whatever information you provide—your email address for example—will be shared with the message’s recipient. If you choose to share your contact information with a decision maker in this way, we cannot limit or control how, if at all, that person or organization will use your information or keep it private.

Children’s Privacy

We do not knowingly contact or collect personal information from children under 13. is not intended to solicit information of any kind from children under 13, and we have designed the site to block our knowing acceptance of information from children under 13 whenever age-related information is requested.

It is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the notification, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please contact us.

Hopeland’s Proprietary Rights and Re-Use Policy

The materials on are protected by copyright, trademark, patent, and/or other intellectual property laws, and any unauthorized use of the materials may violate such laws. You agree to comply with all applicable laws, governmental regulation and guidelines with respect to or otherwise arising out of your use of

Limitation of Liability

Neither Hopeland nor any of its affiliates, directors, officers, employees or consultants are responsible or liable for any damages of any kind arising out of or relating in any way to and/or materials contained on, any linked site or any content or service available through Your sole remedy for dissatisfaction with the site, content services, or any linked site is to stop your use of it.


You agree to defend, indemnify, and hold harmless Hopeland and our directors, officers, employees, and consultants, from and against any claim or demand (including reasonable attorney fees) arising from: (a) your activities in connection with; (b) any violation of this Policy by you; and, (c) any allegation that any submissions or other materials you submit to us or transmit to infringe or otherwise violate the copyright, trademark trade secret, or other intellectual property or other rights of any third party.

Submissions of Content and Hopeland’s Take-Down Policy

Submissions of content, materials, and postings must be consistent with the following policy; violation of this policy may cause removal of the content by Hopeland. By posting content, you agree to the following terms and conditions.

  • Submissions may not contain material that violates or infringes any person or entity’s rights, including, but not limited to any copyright or the rights of privacy and publicity as those rights are defined under applicable law.
  • Material submitted may not defame any individual or entity.
  • Submissions may not include the posting of materials protected by copyright law, regardless of whether the work has been registered or not, without the express written permission from the holder of those rights.
  • Submissions may not contain the brand names, trademarks, trade dress, logos, seals, or other representations that may be associated with a specific organization or individual, without the express written permission of the party or parties having rights and titles to such materials.
  • Submissions may not contain images, photos, or works of art that are not owned entirely by the submitting party.
  • No images of children will be posted unless appropriate licenses have been obtained from the children’s parents or other guardians.
  • Submissions may not contain information, content, statements, or representations that are inflammatory, dangerous, inappropriate, indecent, obscene, tortious, injurious, defamatory, or libelous. Submissions may not contain material that promotes bigotry, racism, hatred, or harm against any group or individual or promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation, sexual identity, or age.
  • Submissions may not contain material that is unlawful.
  • Submissions may not be intended to promote or otherwise facilitate any commercial activity.

Hopeland reserves the right to remove any additional content, including links, in whole or in part for violations of this policy or because the content has been deemed unrelated to the postings or discussion taking place.

If you observe any content or material on that appears to conflict with any of the above requirements, please contact us at Postings may be removed and reviewed at Hopeland’s discretion, and only in the event that such contents are found to be consistent with the Policy will such content be reposted.

Changes to this Privacy Policy

We may revise or amend this policy at any time at our sole discretion. If we make any substantive changes in the way we collect or use personally identifying information provided by users, we will post a prominent announcement on the Website. We encourage users to visit this page periodically to review our current policy.

Terms and Conditions

By accessing, you are agreeing in good faith to the following terms. If you do not wish to be bound by these terms and conditions, you may not access or use If you breach any of the terms of this Policy, your authorization to use automatically terminates.

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